FAQs

FAQs

Do Chef’s sausages ship all over Thailand?
Absolutely! We deliver our products anywhere in Thailand.

Will my product arrive cold/frozen in this heat?
Yes, without a doubt! We partner with a trusted frozen delivery company that ensures your order stays frozen during transit using freezer trucks, foam boxes, and dry ice.

Can I place my order in the freezer once received?
Of course! All our products are freezer-friendly, so you can store them safely for later use.

How long will delivery take?
 • Outside Chiang Mai: 2 to 5 days.
 • Within Chiang Mai: Same-day delivery!

Do you always ship with dry ice?
Yes, we always use dry ice for deliveries outside Chiang Mai to maintain our high-quality standards.

Have more questions?
Feel free to reach out to us!
 • Email us at contact@chefsausage.com
 • Use the contact form on our website
 • Connect with us via our LINE group

We’re here to help!